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- Jo Faragher
Late interviewers, irrelevant questions and lack of feedback are all pet hates endured by candidates during the interview process, according to a new white paper from Robert Walters.
Almost three-quarters (74%) of respondents had attended an interview and never received any feedback, 40% had experienced being asked questions that had nothing to do with the role they were applying for, and eight in ten were turned off by a late interviewer.
The white paper, entitled How to Manage the Interview Process Effectively, also found that 54% of respondents had experienced rudeness or disrespect during the interview process.
Candidates also have different expectations around the length of the recruitment process compared to employers: 78% of job seekers said they expected a full interview process to take a maximum of four weeks, yet only 26% of employers said it would take this long in practice.
Almost three-fifths of jobseekers would be put off by a lengthy interview process at an employer. One respondent said: “I know the speed of the process depends on the urgency of the role – but I do think that when things take longer than a month, it’s usually because there is a problem of some kind.”
Hiring companies would benefit from paying attention to candidate feedback, as Robert Walters’ survey found that 95% of jobseekers would tell others about a poor interview experience. Seventy-eight per cent would turn down a job because of this.
Chris Hickey, Head of UK Recruitment at Robert Walters, said: “It’s clear from our research that poor interview experiences can significantly impact a professional’s opinion of an employer and the role they are applying for and ultimately lead them to turn down any job offer they receive. It’s therefore important that businesses attempt to ensure the process is as smooth as is practically possible.”
For more research and advice on the interview process, download the white paper here.
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