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When stars collide: why hiring two top performers is bad for business

October 16, 2014  /   No Comments

Paolo Aversa

Paolo Aversa studied every driver in every Formula 1 race over three decades, and discovered valuable lessons businesses can learn.

When Formula 1 team-mates Lewis Hamilton and Nico Rosberg collided at the Belgian Grand Prix, the championship fight between the Mercedes pair broke out into open warfare.

Their rivalry has revived a perennial Formula 1 dilemma – is it better to hire two drivers of the same status, or a top-performing driver with a supporting wingman?

Studying every driver in all Formula 1 races between 1981 and 2010 revealed how two top drivers competing in the same team had a detrimental effect on their individual performance.

Drivers who were successful in the past were more likely to perform well in the future. However, when the difference between the past performances of two team-mates decreased, so did their individual results.

In other words, it’s good to hire a top-driver, but his average performance declines when his team-mate has a similar level of prior success. This extends beyond the Formula 1 race track, demonstrating why star performers at one organisation fail to live up to expectations at another.

It is a phenomenon that affects top managers at public and private organisations, leading scientists in R&D teams and movie stars in Hollywood. Organisations that attempt to establish the perfect team by hiring a portfolio of stars risk putting two roosters in the same henhouse, which evidence suggests can erode the individual performance of team members.

So why does individual performance decline in teams with more than one star? According to Dr Aversa, one reason is the emergence of internal team conflict as two high status employees compete for the same results.

Formula 1 teams deal with this by either favouring one of the two drivers – in order to avoid internal conflict, or by refusing to side with either driver – thus promoting internal competition.

None of the two options entail a positive outcome. The first option tends to demotivate both drivers, as the favoured driver tends to relax his rivalry, and the second loses his ambitions as he acknowledges that he will not be allowed to overtake his colleague. The intra-team rivalry of Barrichello and Schumacher at the start of the 2000s is a good example.

In the second case where the team promotes internal conflict, the resulting antagonism often leads to the failing of any intra-team collaboration, and eventually triggers aggressive duels that often end with one or both cars crashing. This happened in the recent crash between Hamilton and Rosberg in Belgium.

A second reason for the decline of individual performance in teams with two top stars concerns the inefficient use of resources. When two drivers enjoy similar status, teams might decide to split the available resources equally between the two stars, even when this decision doesn’t maximise the team’s likelihood of winning. Furthermore, the driver’s battle to co-opt the team’s best resources might slow down the internal resource allocation process.

Teams slow down their decision process as they have to carefully weigh the impact of favouring one driver over the other. In hyper-competitive settings like Formula 1, where teams are required to focus their resources and quickly respond to changes in the competitive arena, this behaviour harms both the drivers’ and the team’s performance.

So is there a solution for Formula 1 teams, and firms, dealing with two roosters in the same henhouse? A good strategy is a clear strategy. When teams employ two star individuals, they have to make their strategy clear from day one. Therefore, the expectations are well defined for both drivers, and everybody knows the right thing to do in each situation.

Otherwise, matters can get confused, creating the type of problems we saw when Hamilton and Rosberg crashed in the Grand Prix at Spa.

Dr Paolo Aversa is a lecturer in strategy at Cass Business School.

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  • Published: 10 years ago on October 16, 2014
  • Last Modified: October 12, 2014 @ 4:02 pm
  • Filed Under: Industry Insider

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